All Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
US EAST (NORTH VIRGINIA)
Operational
WEB APP
100% on the last 90 days
INCOMING EMAILS
100% on the last 90 days
OUTGOING EMAILS
100% on the last 90 days
SEARCH
100% on the last 90 days
REPORTS
100% on the last 90 days
MARKETPLACE
100% on the last 90 days
SOCIAL
100% on the last 90 days
FRESH CALLER
100% on the last 90 days
FRESH CHAT
100% on the last 90 days
FRESH BOTS
100% on the last 90 days
Custom Objects
100% on the last 90 days
Workflow
100% on the last 90 days
Sandbox
100% on the last 90 days
Ticket - Service Request
100% on the last 90 days
API
100% on the last 90 days
Billing
100% on the last 90 days
Third Party Services
100% on the last 90 days
Agent Availability and Ticket Routing
100% on the last 90 days
Analytics
100% on the last 90 days
Login
99.9% on the last 90 days
EU CENTRAL (FRANKFURT)
Operational
WEB APP
100% on the last 90 days
INCOMING EMAILS
100% on the last 90 days
OUTGOING EMAILS
100% on the last 90 days
SEARCH
100% on the last 90 days
REPORTS
100% on the last 90 days
SOCIAL
100% on the last 90 days
MARKETPLACE
100% on the last 90 days
FRESH CALLER
100% on the last 90 days
FRESH CHAT
100% on the last 90 days
FRESH BOTS
100% on the last 90 days
Custom Objects
100% on the last 90 days
Workflow
100% on the last 90 days
Sandbox
100% on the last 90 days
Ticket - Service Request
100% on the last 90 days
API
100% on the last 90 days
Billing
100% on the last 90 days
Third Party Services
100% on the last 90 days
Agent Availability and Ticket Routing
100% on the last 90 days
Analytics
100% on the last 90 days
Login
99.9% on the last 90 days
ASIA PACIFIC (SYDNEY)
Operational
WEB APP
100% on the last 90 days
INCOMING EMAILS
100% on the last 90 days
OUTGOING EMAILS
100% on the last 90 days
SEARCH
100% on the last 90 days
REPORTS
100% on the last 90 days
SOCIAL
100% on the last 90 days
MARKETPLACE
100% on the last 90 days
FRESH CHAT
100% on the last 90 days
FRESH CALLER
100% on the last 90 days
FRESH BOTS
100% on the last 90 days
Custom Objects
100% on the last 90 days
Workflow
100% on the last 90 days
Sandbox
100% on the last 90 days
Ticket - Service Request
100% on the last 90 days
API
100% on the last 90 days
Billing
100% on the last 90 days
Third Party Services
99.9% on the last 90 days
Agent Availability and Ticket Routing
100% on the last 90 days
Login
100% on the last 90 days
MIDDLE EAST AND AFRICA (MEA)
Operational
WEB APP
100% on the last 90 days
INCOMING EMAILS
100% on the last 90 days
OUTGOING EMAILS
100% on the last 90 days
SEARCH
100% on the last 90 days
REPORTS
100% on the last 90 days
SOCIAL
100% on the last 90 days
MARKETPLACE
100% on the last 90 days
FRESH CHAT
100% on the last 90 days
FRESH CALLER
100% on the last 90 days
FRESH BOTS
100% on the last 90 days
Custom Objects
100% on the last 90 days
Workflow
100% on the last 90 days
Sandbox
100% on the last 90 days
Ticket - Service Request
100% on the last 90 days
API
100% on the last 90 days
Billing
100% on the last 90 days
Third Party Services
100% on the last 90 days
Agent Availability and Ticket Routing
100% on the last 90 days
Login
100% on the last 90 days
ASIA PACIFIC (MUMBAI)
Operational
WEB APP
100% on the last 90 days
INCOMING EMAILS
100% on the last 90 days
OUTGOING EMAILS
100% on the last 90 days
SEARCH
100% on the last 90 days
REPORTS
100% on the last 90 days
SOCIAL
100% on the last 90 days
MARKETPLACE
100% on the last 90 days
FRESH CHAT
100% on the last 90 days
FRESH BOTS
100% on the last 90 days
FRESH CALLER
100% on the last 90 days
API
100% on the last 90 days
Custom Objects
100% on the last 90 days
Workflow
100% on the last 90 days
Sandbox
100% on the last 90 days
Ticket - Service Request
100% on the last 90 days
Billing
100% on the last 90 days
Third Party Services
100% on the last 90 days
Agent Availability and Ticket Routing
100% on the last 90 days
Analytics
100% on the last 90 days
Login
99.9% on the last 90 days
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Incident History
Upcoming Maintenance
Last 7 days
No Incidents to list here