All Systems Operational
US EAST Operational
SEARCH   Operational
EMAIL NOTIFICATIONS   Operational
INCOMING EMAILS   Operational
WEB APP   Operational
FRESHFONE   Operational
LIVECHAT   Operational
OUTGOING EMAILS   Operational
AGENT COLLISION   Operational
EU WEST(IRELAND) Operational
SEARCH   Operational
EMAIL NOTIFICATION   Operational
INCOMING EMAILS   Operational
WEB APP   Operational
FRESHFONE   Operational
LIVECHAT   Operational
AGENT COLLISION   Operational
EU CENTRAL(FRANKFURT) Operational
SEARCH   Operational
EMAIL NOTIFICATION   Operational
INCOMING EMAILS   Operational
WEB APP   Operational
FRESHFONE   Operational
LIVECHAT   Operational
AGENT COLLISION   Operational
ASIA PACIFIC ( SYDNEY) Operational
EMAIL NOTIFICATIONS   Operational
INCOMING EMAILS   Operational
FRESHFONE   Operational
LIVECHAT   Operational
SEARCH   Operational
OUTGOING EMAILS   Operational
WEB APP   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 24, 2018

No incidents reported today.

Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018
Resolved - We have sorted the issues pertaining to the slowness of the application. All portals are functioning normally and our DevOps team is monitoring this closely
Apr 20, 14:18 IST
Identified - We have narrowed down on the issue and a fix is in works. We’ll keep you notified with further updates.
Apr 20, 14:12 IST
Investigating - We are receiving reports of degraded service for users. Symptoms include, being unable to load the portal or not loading fully. More updates to follow
Apr 20, 13:55 IST
Apr 19, 2018

No incidents reported.

Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018

No incidents reported.

Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.

Apr 11, 2018

No incidents reported.

Apr 10, 2018
Resolved - Normalcy has been restored with our incoming email services. All emails are now being delivered without any delays.
Apr 10, 15:19 IST
Investigating - We are currently investigating reports of delays with incoming emails. Our team is working to get to the root of the issue and we'll post an update here.
Apr 10, 14:31 IST