All Systems Operational
US EAST Operational
SEARCH Operational
EMAIL NOTIFICATIONS Operational
INCOMING EMAILS Operational
WEB APP Operational
FRESHFONE Operational
LIVECHAT Operational
OUTGOING EMAILS Operational
AGENT COLLISION Operational
REPORTS SERVICE Operational
SOCIAL ? Operational
EU CENTRAL(FRANKFURT) Operational
SEARCH Operational
EMAIL NOTIFICATION Operational
INCOMING EMAILS Operational
WEB APP Operational
FRESHFONE Operational
LIVECHAT Operational
OUTGOING EMAILS Operational
AGENT COLLISION Operational
REPORTS SERVICE Operational
SOCIAL ? Operational
ASIA PACIFIC ( SYDNEY) Operational
EMAIL NOTIFICATIONS Operational
INCOMING EMAILS Operational
FRESHFONE Operational
LIVECHAT Operational
SEARCH Operational
OUTGOING EMAILS Operational
WEB APP Operational
REPORTS SERVICE Operational
SOCIAL ? Operational
ASIA PACIFIC (MUMBAI) Operational
SEARCH Operational
EMAIL NOTIFICATIONS Operational
INCOMING EMAILS Operational
WEB APP Operational
FRESHFONE Operational
LIVECHAT Operational
OUTGOING EMAILS Operational
AGENT COLLISION Operational
REPORTS SERVICE Operational
SOCIAL ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 25, 2019

No incidents reported today.

Apr 24, 2019

No incidents reported.

Apr 23, 2019

No incidents reported.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019
Resolved - The issue with logging into Freshdesk via SSO is now fixed and we are keeping a close watch.
Apr 15, 23:58 IST
Identified - The issue has been identified and a fix is being implemented.
Apr 15, 20:31 IST
Investigating - We are experiencing issues with logging into Freshdesk via SSO due to which you will have to make use of the normal login(.freshdesk.com/login/normal). We are working towards resolving this issue on high priority, Updates to follow.
This issue will be faced only by customers making use of SSO
Apr 15, 20:24 IST
Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.